Bellamira – Return & Exchange Policy
Effective Date: 7 February 2026
At Bellamira, every top is handmade with love and care right here in New Zealand. We pack each order personally and double-check everything before it leaves, so you get exactly what you ordered in perfect condition.
Because our pieces are handmade and made-to-order in small batches, we have a strict no returns, exchanges, or refunds policy for change of mind.
No Returns or Exchanges for:
- Change of mind
- Wrong size chosen (please check size guides and photos carefully!)
- Accidental purchase
- Shipping delays beyond our control
- Damage after wear or washing
We want you to be 100% happy, so if you’re unsure about sizing or anything else, feel free to message us before ordering — we’re always happy to help! 💕
(But if you’ve already purchased the wrong size, don’t stress! Just DM us on Instagram @bellamira.shop and we’ll see what we can sort out.)
Incorrect or Faulty Item Sent We triple-check every order, but mistakes can (very rarely) happen. If you receive the wrong item or something arrives damaged/faulty, please get in touch within 3 days of delivery. We’ll make it right — either send the correct item or offer a refund.
To help us fix it quickly, please email or DM us with:
- Your order number
- Clear photos of the item received
- A short description of the issue
Contact us: Email: [email protected]
Thank you for supporting my small business! Every purchase means the world and helps me keep sewing these pieces just for you.